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Community Alarm or Lifeline Services available nationally

If you are worried about falling and have no means to summon help, you could contact your local authority and ask for information about personal alert buttons. These buttons are designed to help people to remain living in their own homes independently by giving help at the touch of a button.

Alternatively, there are also national options available if you refer. These community alarms provide 24hr support if you have a fall or need emergency assistance.

All of the following national community alarm providers can contact family or emergency services if you have a fall.

Please note that these alarms require a working landline and power supply and a small weekly or monthly charge will apply. The community alarm units can either be self-installed or installed by an engineer (see individual providers for full details).

Contact information

Website: Age UK
Phone: 0800 011 3846

Website: Appello (Formerly known as Careline UK)
Phone: 
0333 950 1025

Website: Lifeline 24
Phone: 0800 999 0400

Website: Telecare 24
Phone: 0800 180 8540

Website: Eldercare
Phone: 0345 603 4576

Website: Cenra Pulsa Telecare
Phone: 0330 333 3907

In addition, Scottish community alarm services include:

Website: Hanover Housing Association
Phone: 0131 557 7488

Organisation: Bield Housing Association
Phone: 0141 050 1025

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