Lifeline is a telephone-based system which you can use to summon help, call assistance, or give you reassurance 24 hours a day, 7 days a week, 365 days a year.
The main role of the lifeline service is to obtain help for an elderly or disabled person when an emergency arises. The 'Lifeline' is connected to a control centre where there is always a control operator on duty to respond immediately. This operator is supported by a mobile warden service.
For more information, please use the following details.
Phone: 0800 999 0400 (Monday to Friday 8.30am -6pm, Saturday 9am -5pm)
Website: Lifeline 24
Alternatively, the Fife Falls Response Team can be contacted by pressing Community Alarm, via your GP or NHS24 (Tel. 111). A community alarm service is also available and further information can be found by clicking the following link.
Organisation: Fife Council
Website: Fife Direct
Dealing with your concerns about a visitor you were uncomfortable with
You have answered that you have let someone into your home and then regretted letting them in but have not told anyone about this. Individuals can be at risk from strangers or from people they know. These may be relatives, friends, neighbours or paid carers. Please do not ignore your concerns. Contact Fife direct Scams for advice and assistance via www.fifedirect.org.uk.
Local Information - Independent Sources for Help and Advice
For specialist demonstration centres for disability equipment offering free and impartial advice and an opportunity to try the equipment for yourself Scot Mobility UK Ltd, Fairprice Mobility and Allardyce Healthcare Ltd are all local suppliers. If you would like advice or would like to try equipment before you purchase : Scot Mobility UK Ltd are located at Unit 8, Dewar House, Enterprise Way, Dunfermline, Fife KY11 8PY please call 01383 739287 or visit their webiste www.scotmobility.co.uk. They are open Mon-Fri 9.30-5.00 Sat 9.30-4.00. Fariprice Mobility Tel: 01592 652244 or visit www.fairpricemobilityltd.co.uk and Allardyce Healhcare Ltd are located at Unit 12, Tom Johnston Road, West Pitkerro Industrial Estate, Dundee, DD4 8XD and are contactable by Tel: 01382 773600, Email: firstname.lastname@example.org or visit www.allardycehealthcare.co.uk They are open Mon-Fri 8.30-5.00 and Sat 9.00am -12.00pm.
Local Information - Delivery of pre-prepared meals
At some point in our lives, many of us due to illness, disability or old age will need some form of help and support with everyday things like getting washed, dressing or cooking a meal. This help and support is often called social care. Asking for help is sometimes the hardest thing to do, however, Fife Council provide a range of social care services to suit people's needs including Meals on Wheels. Fife Council can provide hot meals to you in your home already warmed and ready to eat. Visit www.fifedirect.org.uk and search for Social Care and Health. In addition, Social Care Direct is a dedicated team of officers who are your first point of contact if you feel you need social care help and support from Fife Council. Contact them on 01383 441177.
RECOMMENDED - We would advise that you arrange a Fire Safety Check
If you would like to request a Free Fire Safety Check please contact the Scottish Fire and Rescue Service on 0800 0731 999 (or text 61611) and ask for the Community Fire Safety Department. More information is also available via their webiste www.firescotland.gov.uk. If you say that you are calling to request a fire safety check they will arrange this for you. The length of time that you wait for this service will depend on the demand that the Fire Service have at the time. There is no charge made for this service at the current time and they will fit smoke alarms free of charge where required. Fife Community Alarms and Telecare service may also be able to offer you further advice regarding your fire safety, Tel: 01383 441177.
Groups that support people with Mental Health issues
On Your Doorstep is the leading mental health charity for Fife. They campaign vigorously to create a society that promotes and protects good mental health for all - a society where people with experience of mental distress are treated fairly, positively and with respect. For more information contact them on 01334 657421; Email: email@example.com; Web: www.onyourdoorstepfife.org. If you would like help and advice about your career then you can contact the Fife Careers Centre on 01592 205472 or visit www.fifecarerscentre.org.
Local groups that support people with Alzheimers Disease or Dementia
Alzheimer’s Scotland Fife Group provides advice and support to people with dementia and their carers. They are based at Glenrothes Information Café and can be contacted on 01592 204541 or by email at firstname.lastname@example.org. Services provided: Information, advice, support; Carer education; Outreach support, for further information please see www.alzscot.org. Dementia-Post Diagnostic Support Service provides people with Dementia as well their carer’s and families with information and advice on all aspects of living with their conditions to improve their quality of life. This can be accessed via a referal from your GP or a diagnosing specialist. In addition the Fife Forum can help people make community connections, visit their website at www.fifeforum.org.uk.
Local: Support and Advice re: Alcohol
"You have answered that you drink alcohol every day, or that your family/friends are concerned about the amount you drink. If you would like help with this Alcoholics Anonymous is a fellowship of men and women who share their experience, strength and hope with each other that they may solve their common problem and help others to recover from alcoholism, please phone 0800 9177 650 or visit www.alcoholics-anonymous.org.uk. Fife Alcohol support service is located at 17 Tolbooth Street
Concerned about memory loss - these groups may help
The answers that you have given suggest that your memory loss is a concern to yourself or people that are close to you. Often talking this over with an organisation or with someone who understands this difficulty can either allay your fears or give you advice on what to do. Alzheimer’s Scotland can give helpful advice, this is not to say your memory loss is dementia related however this service will be able to give you advice and guidance on helping with these issues. 24 Hour Helpline 0808 808 3000. Alternativly you could also talk to you GP.
Local help for those who may become confused or muddled when going out
You have suggested that you are at risk of getting confused or muddled when you go out and may not be able to find your way home. Often talking this over with an organisation or with someone who understands this difficulty can either allay your fears or give you advice on what to do. Alzheimer’s Scotland can give helpful advice, this is not to say your memory loss is dementia related however this service will be able to give you advice and guidance on helping with these issues. Alzheimer’s Scotland Helpline 0808 808 3000 or visit www.alzscot.org.